We’re here to help you make the most of your Street Scout experience. If you encounter any issues, have questions, or want to suggest improvements, we encourage you to reach out through the following channels:

Primary Support Channel: GitHub Issues

For bug reports, feature requests, and general inquiries, please use our GitHub Issues page. This allows our development team to track and address your concerns efficiently, and it also enables other users to contribute to the discussion or find solutions to similar problems.

To submit an issue:

  1. Visit our GitHub repository: piradoiv/street-scout
  2. Click on the “Issues” tab (or click here)
  3. Click the “New Issue” button
  4. Provide a clear title and detailed description of your issue or request
  5. Submit the issue

Our team regularly monitors and responds to GitHub Issues. We appreciate your patience as we work to address each inquiry.

Email Support

If you prefer to contact us directly or have sensitive information to share, you can reach out via email:

Email: street-scout at rcruz dot es

Please allow a few business days for a response. We strive to address all inquiries as quickly as possible.

App Version and Device Information

When reporting issues, please include the following information to help us better assist you:

  • Street Scout app version
  • iOS version
  • Device model
  • A clear description of the issue, including any error messages
  • Steps to reproduce the issue, if applicable

We appreciate your feedback and support in making Street Scout the best urban mapping companion possible!